Privacy Policy

Privacy Statement


Personal data that we process:

Genezers BV processes personal data by your allowance to use our services and/or because you choose to provide these data to us. Below is an overview of the personal data that we process:


  • First and last name
  • Sex
  • Date of birth
  • Address
  • Phone number
  • E-mail address
  • List with contact details of the customer via app
  • IP-address
  • Internet browser and device type information


Special and/or sensitive personal data that we process:

Our website and/or service does not intend to collect information about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is over the age of 16. We encourage parents to be involved in the online activities of their children, so to prevent data to be collected about children without parental consent. If you are convinced that we have collected personal information of a minor without consent, please contact us at, we will delete this information at your request.


Why do we need personal data

Genezers BV processes your personal data for the following purposes:


To be able to execute our service: deciding for and processing home visit appointments.


Fulfill payments

Sending our newsletter and/or advertising directory

To call you by phone if necessary for our service

To inform you about changes to our services

To offer you the opportunity to create an account for our services

To deliver goods and services


How long do we keep your personal data?

Personal data will be kept no longer by Genezers BV than is strictly necessary in relation to the goals for which your information is collected.


Sharing with others

Genezers BV provides information to others only if this is necessary for the implementation of our agreement with you or to comply with a legal obligation.


Mapping website visits

Genezers BV uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that during the first visit to this website is stored on your computer, tablet, or smartphone. The cookies we use are necessary for the technical operation of the website and your ease of use. They make sure that the website is working properly and remember your preference settings. Also, we can optimize our website. You can opt out of cookies by your internet browser so that it does not save cookies more. In addition, you can also delete all information previously stored via your browser settings.


See, modify, or delete data

You have the right to see your personal information, to correct or remove it. You can do this through the personal settings of your account. Having problems using these settings or do you have any other questions/comments about the data processing? Please send a specified request to . To verify your identity, we ask you to send a copy of your ID. This to protect your privacy. Genezers BV will respond to your request as soon as possible, in any case within four weeks.




You can contact us through:



Phone No.: +31-616803015

Company address: Genezers BV, Capitool 10, Enschede, 7521 PL, Netherlands




Genezers BV takes the protection of your data seriously with appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there is evidence of abuse, please contact our customer service or via Genezers BV has taken the following measures to protect your personal information:


Security software such as a virus scanner and firewall.

TLS (formerly SSL) send data via a secure internet connection. You can see the “HTTPS” address bar and the padlock icon in the address bar.



Your TheHealers cookies

Select your desired cookies

Functional cookies primarily uses functional cookies. These cookies are necessary to provide you with the services and functionalities you have asked for. For example, functional cookies ensure that you do not have to log in again on every page after logging in to the Websites or Apps. Functional cookies also remember the services you place in the appointment folder and information that you include in (order) forms. In addition, functional cookies allow us to anonymously monitor the use of our website. It is not possible to unsubscribe from functional cookies.

Profiling cookies uses re-targeting/re-marketing technologies. The purpose of these technologies is to be able to make you interesting and tailor-made offers. To achieve this, places cookies on your device that make it possible to track your surfing behavior on the websites and to build a profile of your surfing behavior. Based on this profile, Coop can show you tailor-made advertisements on third-party websites. When building your profile, personal data is also collected. View Privacy Statement for this.

Tracking cookies

Cookies can be placed on your equipment by both Thehealersand third parties via These cookies track your internet behavior and give Thehealersand the third parties, among other things, the opportunity to show you advertisements from Thehealers. also offers access to various social media. The category of tracking cookies also includes analytics cookies that Thehealersuses, but which are not anonymous and therefore cannot be regarded as functional.

Do you accept all the cookies: Yes